Ethic Guidelines
We, TimeWise Home Solutions LLC and its respective subsidiaries (“TimeWise Home Solutions”, “we”, “us”, or “our”) are committed to promoting values which we believe are significant and important for a business environment that is, among others, safe, accurate, and reliable. Therefore, we have set these TimeWise Home Solutions
Ethic Guidelines (the “Guidelines”). When engaging with TimeWise Home Solutions you are required to carefully review them and comply with and meet with any and all of them.
1. Prevention of disinformation
TimeWise Home Solutions is committed to promoting accurate and reliable information while preventing the spread of disinformation. We believe that a free and informed society depends on the availability of trustworthy information. As a services provider that enables the marketing and offering of home-improvement, construction, and related residential services, you undertake to comply with the following guidelines and ensure that all information made available to customers or end-users is correct and trustworthy.
- Definition of Disinformation
“Disinformation” means false or misleading information that is spread with the intention of deceiving or manipulating the public. This includes fake news, propaganda, hoaxes, and conspiracy theories affecting safety or service integrity.
- Verification of Sources
All information used in advertisements, proposals, contracts, marketing materials, and communications must be verified for accuracy and reliability.
- Fact-Checking Obligations
Contractors, partners, vendors, and marketing collaborators must have internal fact-checking systems to identify and correct false information. If TimeWise Home Solutions becomes aware of inaccurate or misleading content, we may request corrections or take action.
- Customers and End-Users
We encourage critical thinking, verification of claims, and internal escalation of any suspected misinformation so it can be addressed promptly.
- Reporting Disinformation
Any party engaging with TimeWise Home Solutions may report disinformation to company leadership or customer support
- Moderation and Enforcement
We reserve the right to remove misleading content and limit cooperation with parties who spread disinformation.
- Policy Updates
We may update this policy at any time.
2. Prevention of hate speech
TimeWise Home Solutions is committed to opposing hate speech in every environment where we operate. We aim to provide a safe, inclusive experience for customers, partners, employees, and contractors.
- Definition of Hate Speech
Hate Speech” means speech, text, or conduct promoting discrimination, harassment, or violence based on race, ethnicity, national origin, religion, gender identity, sexual orientation, age, or disability.
- Reporting Hate Speech
Any individual can report hate speech through company support channels. All reports are reviewed promptly.
- Freedom of Speech
We believe in free expression but do not tolerate hate speech.
- Obligations; Consequences
All parties must ensure that their communication, marketing content, and conduct are free from hate speech. Violations may result in removal of content or termination of partnership.
- Enforcement
This policy is continuously reviewed and enforced as necessary.
3. Anti-discrimination policy
- Prohibition of Discrimination
No party may discriminate against any individual based on protected characteristics.
- Equal Employment Opportunity
All partners must provide equal opportunities and refrain from discriminatory hiring practices.
- Harassment Prohibition
All parties must prevent and address any form of harassment.
- Accessibility
Facilities and services must comply with accessibility laws.
- Reasonable Accommodations
Reasonable accommodations must be provided where required by law.
- Retaliation Prohibition
No party may retaliate against an individual reporting discrimination or policy violations.
4. Contact us
If you have any questions regarding these Guidelines, please contact:
TimeWise Home Solutions
Phone: +1 (602) 828-2210
Email: [email protected]
